Please Note: All prices, policies and services are subject to change without notice. All treatment durations stated are approximate. Scheduling an appointment is your acceptance of these policies. All sales are final.

Medical Spa Policies

We welcome you to our Med Spa and wish you a wonderful experience.


To make an appointment please contact us directly.

Upon scheduling your appointment, patients will be asked to use a credit card to guarantee the appointment. You will not be charged a fee for your appointment. A $50 fee will Only be applied to your credit card should you fail to call and cancel your appointment within 72 hours or fail to show up (“no show”) for your appointment.

We recommend you schedule future appointments several days in advance to ensure your preferred time is available, as late afternoons and Sundays are the most requested times.

We ask that you consider our policies not as restrictions, but as indispensable rules, which allow us to provide high standards of service. Unfortunately, cancellation fees are necessary due to unavoidable expenses and valuable time allocated to clients and technicians.

Appointments will be confirmed by our staff via a telephone call reminder three days before your appointment.
Scheduling an appointment is your acceptance of these policies.

Tell A Friend

Referrals are greatly appreciated and are the highest compliment you can give us. For every referral who purchases a treatment, you will receive a complimentary add on to your current service!


We accept MasterCard, Visa, Cash, and Checks (with ID).
Gratuities: Customary Tipping is 18-20% on Full Service Pricing

What is the cancellation policy?

Your appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 72 hours in advance. All services cancelled with less than 24 hours notice will be charged the $50 deposit fee.
No-show Patients who do not appear for their treatment appointed time are also charged the $50 deposit fee. A major credit card will be needed to secure appointments. Gift cards are not valid as form of payment for no-show fees. This courtesy enables us to maintain a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy.

What if I am late for my appointment?

Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the next patient’s session can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible. With some treatments, it may be necessary to reschedule your appointment.

When should I arrive?

Please arrive 15 minutes prior to your scheduled appointment to prepare for your treatment. As we are a medical spa, we require new patients to fill out brief medical history information and consent form.
If you are scheduled for advanced clinical services or special peels we ask that you arrive 15 minutes prior to your appointment time so that we can properly update our records for the treatment.
Is there anything I should do prior to my appointment?
We ask that you discontinue the use of all scrubs, and your routine facial products with the exception of mild cleansers and moisturizers 3 days prior to your appointment and
Abstain from any facial scrubs or polishing, or facial exfoliation
Do not schedule an appointment and arrive with scabs or skin that has been picked in several areas
Ensure you have not had any facial waxing, Laser or Depilatories, chemical peels, or other exfoliating treatments performed in the past 14 days.
Ensure you have not had any clinical services to the face in the past week
That you ensure you have not used Accutane in the Past year
That you are certain you are not pregnant or Nursing if you are coming in for any services involving Chemicals
Let us know if you smoke. It may reduce our potential to perform stronger treatments because doing so may be a danger to your health and recovery

What information can be found in my health record

health record is created any time you see a health professional such as a doctor, nurse, dentist, chiropractor, or psychiatrist. You could find the following in your health record:

  • Your medical history and your family’s medical history
  • Labs and x-rays
  • Medications prescribed
  • Alcohol use and sexual activity
  • Details about your lifestyle (smoking, exercise, recreational drug use, high-risk sports, stress levels)
  • Doctor/nurse notes
  • Results of operations and proceduresGenetic testing
  • Research participation
  • Any Information you provide on applications for disability, life or accidental insurance with private insurers or government programs
  • Driver’s License
  • Social Security Number
  • Financial information such as credit cards and payment info

Who has access to my health records

Many more people than you would ever want, including people outside the health care industry.

  • Insurance companies
  • Government agencies especially if you receive Medicare, Medicaid, SCHIP, SSI, Workers Comp or any local, state or federal assistance
  • Employers
  • Banks, Financial Institutions
  • Researchers
  • If you are involved in a court case, your health records can be subpoenaed and available to the public
  • Marketers
  • Drug companies
  • Data miners
  • Transcribers in and outside the U.S.
  • Many health websites collect information about you